We proudly offer a five (5) year warranty on Sanital washroom products, ensuring your satisfaction and peace of mind. This warranty covers defects in materials and workmanship under normal use. Other companies that Sanital represents may offer different warranties; please refer to their warranty policy on their websites.
What’s Included:
Products Covered:
- All washroom products by Sanital
Warranty Period:
- The warranty begins on the date of purchase and lasts for five (5) years.
What’s Not Covered:
- Damage due to misuse, neglect, or accidents.
- Wear and tear from normal use.
- Unauthorized modifications or repairs.
- Improper installation
- Exposure to harsh environmental/chemicals
Claim Process:
- Notify Us: Contact our customer service team within the warranty period to report a defect. Be ready to provide your invoice umber.
- Inspection: We may require a photo or inspection of the product to assess the claim.
- Resolution: If the product is found to be defective, we will repair or replace it at no cost to you.
Limitations:
- This warranty is non-transferable and applies only to the original purchaser.
- The warranty does not cover any labor costs associated with the removal or reinstallation of the product.
Contact Information:
- For warranty claims or inquiries, please contact our customer service team at
sa***@sa*****.ca
with the following information:- Name
- Invoice Number
